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As a American made-to-order products company, you get the benefit of careful workmanship and impeccable fabrics in the size and style you like.
With that in mind, please carefully review our return policy below.
1. Bow Ties and Neckties - Handmade in Vermont
All of our standard bow ties and standard neckties are returnable for any reason at all – for 60 days after the purchase date – as long as they are in new/unused condition and (preferably) in their original packaging.
So, what's a "standard" bow tie? What's a "standard" necktie?Our standard neckties are 58” long and 3 1/4" wide. All other lengths and widths are made to order and therefore, are not returnable.
2. Our Other Handmade In Vermont Products
Part of what sets us apart from the crowd is that we handcraft every single Vermont-Made product in every single order that we receive. Nothing is mass produced.
Indeed, the majority of our products are made to order, and many of them are customized to meet your individual specification. As a result, we cannot accept returns of these other Handmade in Vermont products:
Please also note that no monogrammed products are returnable.
Our cotton face masks – and our underwear, of course – may not be exchanged or returned. We hope we don’t have to explain why. ;-)
All other products may be returned to us within 30 days of purchase. They must be returned in their original packaging – with their original tags and/or hardware – and in unused condition.
Like most companies, gift cards cannot be returned.
Domestic Shipping - Including APO addresses
|
Shipping Choice |
Cost |
Expected Delivery Time |
|
Standard: USPS First Class Mail |
$5.95 |
Orders for socks, underwear, hats and other in-stock items ship the next business day after the receipt of your order. Products that are individually made to order - like bow ties, neckties, pocket squares, bags and knotted headbands - can take between 2 and 7 business days to handcraft and ship. |
|
FedEx 2-day |
$18.95 |
The best shipping method to choose if you need something quickly! |
|
FedEx Overnight |
$48.95 |
Every single FedEx Overnight order (except orders for braces) ships the next business day after receipt of order; It arrives on the first business day after shipment. |
International Shipping
|
Shipping Choice |
Cost |
Expected Delivery Time |
|
To Canada via USPS First Class Mail |
$18.95 |
Orders for socks, underwear, hats and other in-stock items ship the next business day after the receipt of your order. |
|
All other international packages ship via FedEx |
$42.95 |
International shipments can take between 3 and 7 business days to be delivered. |
Please remember: Any shipments made by Federal Express require physical addresses; they will not deliver to Post Office boxes.
As you know, we individually create every one of our ties and accessories right here in Vermont. So, while our Slimline/Standard, Freestyle bow ties generally ship out within a day or two of the receipt of your order (Monday-Friday), other items may take 2 - 7 days individually create for you before they are shipped. If you need your order by a specific date, please call us at 800-488-8437. We'll bend over backwards to meet your deadline, and let you know if there will be any extra charges.
