Shipping & Returns
Domestic Shipping - Including APO addresses
Expected Delivery Time
Standard: USPS First Class Mail (to U.S. and Canada)
Orders for face masks and other in-stock items ship 1-3 business days after the receipt of your order. Products that are individually made to order - like ties, pocket squares, bags and head wear - can take between 2 and 7 business days to handcraft and ship.
Please note: As of October 1, 2021, the USPS has increased its delivery times, and First Class packages may take 5-7 days to be delivered in the U.S., and longer to addresses in Canada.
FedEx 2-day (U.S. Only) - Recommended
The best shipping method to choose if you need something quickly! Every single FedEx 2-Day order will ship 1 business day after your order is placed using FedEx 2-Day service. (Weekends and holidays do NOT count as business days)
FedEx Overnight (U.S. Only)
Ships next business day after receipt of order; delivers 1st business day after shipment. (Weekends and holidays do NOT count as business days)
International Orders $38.95 per package
Any shipments made by Federal Express require physical addresses; they will not deliver to Post Office boxes.
What and When?
As you know, we individually create every one of our ties and accessories right here in Vermont. So, while our Slimline/Standard, Freestyle bow ties generally ship out within a day or two of the receipt of your order (Monday-Friday), other items may take 2 - 7 days individually create for you before they are shipped. If you need your order by a specific date, please call us at 800-488-8437. We'll bend over backwards to meet your deadline, and let you know if there will be any extra charges.
If you're not happy, we're not happy, so we make returns, exchanges and refunds as simple as possible.
Standard Made in Vermont Beau Ties Products
We’re so convinced that you’ll be happy with the products we make for you, we’ll give you a full year to return or exchange any of our standard handcrafted products. They include:
- All sizes and styles of our adult bow ties
- Our standard 3-1/4” x 58” neckties
- Beau Fleur boutonnieres
- Lapel pins
- Fabric-covered cufflinks
- Tote Bags
- Hair scarves
- Knotted Headbands
- Head scarves
- Scrub Caps
Items must be returned in new/unused condition and in their original packaging.
Made-To-Order in Vermont Beau Ties Products
We cannot accept returns on the products we make that are customized or made-to-order. They include:
- Slim or skinny neckties
- Neckties in long lengths
- Double-sided pocket squares
- Infinity scarves
- Kids’ ties
- D-ring belts
- Eyeglass cases
- Key fobs
- Pet ties
- Kids’ Hair Bows, Hair Clips and Headbands
- Hat bands
If there are defects in the fabric or flaws in our workmanship on any of our made-to-order products (which, we’re happy to say, there almost never are), please call us at 800-488-8437 to let us know, and we’ll arrange a return.
Monogrammed products or custom pattern/Bespoke products are not returnable.
All Other Products
Our cotton face masks – and our underwear, of course – may not be exchanged or returned. We hope we don’t have to explain why. ;-)
All other products may be returned to us within 30 days of purchase. They must be returned in their original packaging – with their original tags and/or hardware – and in unused condition.